DQ 101: Introduction to Decision Quality

In business, you take on unique challenges every day. Whether you’re facing uncertainty, information overload, or conflicting motivations, your business depends on your making smart, timely, profitable decisions.

Decision Quality (DQ) has become an invaluable business tool for some of the largest corporations in the world. Companies like Chevron that adopt DQ for all their major decisions not only outperform their competitors, but also see incredible payoffs—an average benefit to cost ratio that exceeds 600 to 1.

Register for SDG’s free four-week introductory course to learn the DQ approach, which draws from the disciplines of business, engineering, psychology, organizational behavior, and decision science.

Anyone can benefit from DQ – from executives and managers to analysts and small business owners. Learn to improve your decision-making process, generate better alternatives, focus on relevant information without getting bogged down, apply sound reasoning, and take action more effectively and efficiently.

By the end of this course, you will be able to:

  • Understand the six requirements of Decision Quality
  • Recognize the quality of a decision before you make it (not just in hindsight)
  • Identify gaps in Decision Quality and focus your attention where it matters
  • Reach DQ in significant decisions in a timely and efficient way

This course will focus on DQ as it is used in business, but the principles apply to personal decisions as well.

More Information

Expect to spend about two hours per week on the lectures and assignments.

Course Design: 
This course is designed as a combination of short, engaging lectures and weekly assignments. Course materials, communications, and assignments will be in English.

Course Content:
Week 1: The Power of Decisions in Shaping our Lives and Business Fortunes
Week 2: Appropriate Frame; Creative and Doable Alternatives; Clear Values and Trade-offs
Week 3: Relevant and Reliable Information; Sound Reasoning
Week 4: Gaining Commitment to Action

Technical Requirements:
You will need a computer that allows you to watch the video lectures and upload a variety of assignments including videos, slides, and text.

Statement of Completion:
Subject to course completion, you will receive a statement of completion signed by the instructor.