Make Better Decisions
We know that individuals can be trained to make better decisions, but as greater authority is moved into the hands of frontline managers, developing a broadly based decision competency is becoming more important. Some corporations are taking steps to enhance organizational decision competence. Learn how Chevron and other companies developed programs for improving decision quality and how they got started.
By Richard Luecke
Harvard Management Update
April 2006
In this article, SDG's Carl Spetzler cites several characteristics shared by organizations that routinely make good decisions.
(C) 2006 Harvard Business School Publishing. All Rights Reserved.
